Asiri Group

Privacy Policy


Asiri Group

Privacy Policy



Privacy Policy

Asiri Health (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Asiri Health.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, Asiri Health. By accessing or using our Service, you signify that you have read, understood, and agreed to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are described, they are strictly defined as:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference.
  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Asiri Health, (All hospitals of Asiri Group) that is responsible for your information under this Privacy Policy.
  • Country: where Asiri Health or the owners/founders of Asiri Health are based, in this case is Sri Lanka
  • Customer: refers to the company, organization or people that use the Asiri Health Services.
  • Device: any internet connected device such as a phone, tablet, computer or any other device that can be used to visit Asiri Health and use the services.
  • IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device is connected to the Internet.
  • Personnel: refers to those individuals who are employed by Asiri Health or are under contract to perform a service on behalf of one of the parties.
  • Personal Data: any information that is directly, indirectly, or in connection with other information including a personal identification number allows for the identification or identifiability of a natural person.
  • Service: refers to the service provided by Asiri Health.
  • Website: Asiri Health’s site, which can be accessed via this URL: www.asirihealth.com
  • You: a person or entity that uses Asiri Health Services.

What information do we collect?

We collect information from you when you require contacting us or to use our online payment portals.

  • Name
  • Phone Numbers
  • Email Addresses
  • Mailing Addresses
  • Billing Addresses
  • Any other payment related information

How do we use the information we collect?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us to better respond to your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)
  • To process payment transactions

Where and when is information collected from customers and end users?

Asiri Health will collect personal information that you submit to us.

How do we use your email address?

By submitting your email address on this website, you agree to receive emails from us. We use your email address to send our feedback and payment related information.

How long do we keep your information?

We keep your information only so long as we need it to provide Asiri Health to you and fulfill the purposes described in this policy.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, financials, etc.) is never kept with us. Such information is directly handled by payment gateways.

Is the information collected through the Asiri Health Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Governing Law

This Privacy Policy is governed by the laws of Sri Lanka without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.

The laws of Sri Lanka, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

By using Asiri Health or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our website, registering an account, or making a payment, you hereby consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Asiri Health. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Cookies

Asiri Health uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionalities like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies. Blocking and disabling cookies and similar technologies

Wherever you're located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser's help menu for more information.

Payment Details

In respect to any payment processing details, you have provided us, we commit that this confidential information will be stored in the most secure manner possible.

Changes to Our Privacy Policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. When you continue to use the Service, you will be bound by the updated Privacy Policy.

Tracking Technologies

  • Google Maps API: Google Maps API is a robust tool that can be used to create a custom map, a searchable map, check-in functions, display live data synching with location, plan routes, or create a mashup just to name a few. Google Maps API may collect information from You and from Your Device for security purposes. Google Maps API collects information that is held in accordance with its Privacy Policy
  • Cookies: We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionalities like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously.

Contact Us

Don't hesitate to contact us if you have any queries.



Asiri Health Network

Six internationally accredited, state-of-the-art hospitals and laboratories, committed to supporting you live your highest quality life, through the provision of leading edge, ethical healthcare solutions.

Accreditations

Our accreditations and awards reflect our commitment to patient safety, care and experience.